FREQUENTLY ASKED QUESTIONS

We believe in 100% transparency. Every quote we provide includes a detailed, line-by-line breakdown of labor, materials, and allowances. No vague ranges or padded numbers. You’ll see where every dollar goes—and why.

Yes. Many clients come to us unsure of what things should cost. We walk you through what your budget can realistically achieve, then design accordingly. Our goal isn’t to upsell you—it’s to align vision and cost early so you feel confident moving forward.

Absolutely. We’re not just builders—we’re creative problem solvers. Our design team works hand-in-hand with construction to tailor every idea to your budget, without compromising on quality or style.

We prioritize up-front conversations that surface hidden assumptions and unclear expectations. By investing more time in discovery and planning, we drastically reduce surprises during the build—and avoid the kind of change orders that frustrate everyone.

Our designer and builder are a married team. That means seamless collaboration between creativity and execution. We care deeply about the details, and we communicate constantly behind the scenes so your project moves forward without costly gaps or delays.

Sometimes. If you have the skills and the schedule, we’ll consider where your labor can be included—as long as it meets our standards and doesn't interfere with timelines. We’ll talk through it up front and document it clearly to avoid confusion or delays.

Perfect. We love when clients come in with ideas. We’ll build from your inspiration while making sure the design aligns with your space, budget, and long-term use. It’s a collaboration—not a handoff.

We offer both, depending on the project. Our most common approach is a fixed-price contract built from a transparent, itemized estimate. That gives you confidence in the cost while protecting you from runaway expenses.

Our clients always know what’s happening. If we hit an unexpected issue (like something behind a wall), you’ll be notified immediately, with photos, options, and honest advice. We don’t make unilateral decisions or surprise you later.

We treat your home—and your trust—like it’s our own. That means no shortcuts, no pressure, no bait-and-switch. Just thoughtful design, meticulous execution, and clear, ongoing communication from people who truly care about the result.

We provide a realistic timeline up front, not an overly optimistic one. Our schedules account for material lead times, inspections, and potential delays so you’re not left in the dark. Communication is constant—if anything changes, you’ll know right away.

Yes. We handle all necessary permits and coordinate with your city or county to keep your project compliant and moving forward. You don’t have to navigate the red tape—we do that for you.

You’ll have a single point of contact and a simple way to track progress—via calls, texts, and scheduled updates. We believe proactive communication is the best tool to avoid frustration and keep things moving smoothly.

We break payments into clear, milestone-based stages. You’ll never be asked for a lump sum up front, and you’ll always know what you’re paying for before each phase begins.

We have trusted trade partners we’ve worked with for years—licensed, insured, and aligned with our quality standards. Whether it’s plumbing, electrical, or specialty finishes, we manage every trade on-site to ensure it’s done right.

We’ll talk through the impact on cost and timeline before anything changes. Our change order process is transparent and documented—no surprise fees, no pressure. You’re in control, we just help you make informed decisions.

Yes. If it makes sense, we can design a phased approach—starting with high-priority areas and building a plan for the rest. We’ll help you make strategic decisions that maximize value now and flexibility later.

Yes. We stand by our work and offer a warranty on both labor and materials (as provided by manufacturers). If something’s not right after we’re done, we’ll make it right. We also check in after the dust settles to ensure you’re still happy.

We do everything we can to prevent them. That starts with an honest conversation up front, a thorough estimate, and a realistic contingency plan. If something comes up, we won’t move forward until we’ve walked you through options and gotten your approval.

We do our best work with people who value honest communication, thoughtful design, and doing things the right way—not just the cheapest or fastest. If you care about quality, trust, and partnership, we’re likely a great fit.